Welfare Rights Officer

• Location: Monument Way East, Woking GU21 5LY

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The starting salary for this role is £18,664 per annum based on a 22 hour working week.

About the Organisation

Surrey Welfare Rights Unit is a member of Citizens Advice. We are a small, specialist service which helps local people who have complex welfare benefits problems. We provide free, independent, impartial and high quality advice.

We provide services across Surrey and the surrounding area. More information about the Unit can be found on our website HERE .

About the Role

To provide specialist welfare rights advice services which are independent, free, impartial and confidential in accordance with the aims and principles of the Citizens Advice, of which Surrey Welfare Rights Unit is a member. The post-holder will be a part of a new project, a Carers Income Maximisation Service which SWRU is delivering in partnership with two other local Citizens Advice.

Additional information

We care about our employees' mental wellbeing and ensure everyone can achieve a healthy, happy work-life balance.

We are committed to developing our staff and we work with our staff to support them with their personal and career development. We have a commitment to a culture of learning and work together to problem solve and share learning experiences.

We value diversity, promote equality and challenge discrimination wherever we find it, and through our research and campaign work, we speak up on the issues that affect people's lives.

You will be joining a dedicated, vibrant and talented team of people who are deeply passionate about services which improve people's lives.

The close date for this role is 13.03.2026 at 05:00pm with interviews planned for 19.03.2026 TBC

If you would like to discuss the role before applying, then you can contact the Chief Officer by emailing maria.zealey ( Please include a contact telephone number.)