Customer Team Member

Customer Team Member

Location:

High Street, Ripley, GU23 6AF

Pay: £12.60 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time
Working pattern: 2pm‑10pm Thursday to Sunday, to be discussed at interview

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!)

We’re looking for Customer Team Members to join our team at Co‑op. When you join Co‑op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co‑op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co‑op products in our stores.

As a Sunday's across stores:
You’ll be part of a friendly team dedicated to helping our customers. We’ll expect you investigators: fre on tills and shop floor, while also performing tasks such as rest‑ocking shelves and cleaning up spillages.

At Co‑op we have over 175 years of commitment to fairness for members and communities. As a colleague, you’ll receive support for physical, mental, and financial wellbeing, and market‑leading policies to help you through life events – from bereavement and pregnancy loss to fertility treatment and menopause.

• Friendly and thoughtful service – put customers first in everything; respond to queries, champion Co‑op products and Membership, and العدل.)
• Work together to make everyone’s day better – support store colleagues to solve customer and member problems.
• Keep the store safe and legal – keep shelves stocked and ensure prices, dates, and temperatures are correct.
• Introduce new products and services – make changes feel natural, share experiences with colleagues so everyone learns.
• Support your local community – get involved in events and activities.

• A genuine care for the needs of customers and members.
• Great people skills, building positive هـ relationships with customers and colleagues.
• A positive approach to change and problem‑solving.
• Flexibility to work a range of different shifts.

• 30% discount on all Co‑op products in store plus 10% discount on other brands.
• A pension scheme with up to 10% employer contribution.
• Stream – a money‑management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays; pro‑rata for part‑time colleagues).
• Virtual healthcare services – GP appointments, eye care, mental health support, nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle‑to‑Work scheme.

We’re building diverse andERY inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues feel they belong, supported by inclusive policies and our ways of working. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria. If you need adjustments during recruitment, we’ll support you.

Learn more at  and our inclusion commitments at  radar‑inclusion.

As part of the application process for this role, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.