Service Technician

Service Technician

Woking area
• up to £35,000
• Mon – Fri on site, 37.5 hours per week with an early finish on Fridays
• Onsite parking
• 26 days holiday plus bank holidays

Service Technician purpose:
To test, fault find and repair customer’s products in line with internal test procedures and specifications in a timely manner, including system set ups.

• This will involve the assembly and refurbishment of complex equipment and frameworks in line with the production plan.
• Liaising with the materials and production departments to obtain parts required for the repair.
• Installing systems.
• The use of the RMA system to prioritise work and record repair information.
• Service Technician to ensure that tested products are inspected after with all paperwork checked and complete.
• Maintain, repair and design/make existing and new test equipment.
• Help to maintain the companies ISO
  9001 accreditation.
• Fault diagnosis down to component level.
• Raise RMA numbers and send information to customers on request.
• Assist where necessary when required.
• Report RMA monthly activity.
• Write technical reports as required.

• Ability to test by following test procedures.
• Computer literate, familiar with Microsoft office packages (Essential).
• A qualification in Electronic and Electrical engineering or similar.
• Self-motivated with the ability to prioritise a varying workload.
• Numerate with the ability to analyse and manipulate numerical data.
• Logical decision maker.
• Personable attitude, able to create and sustain good working relationships with internal colleagues.
• Practical mechanical repair skills with an ability to solder would be an advantage.

• Willing to adapt and learn.
• Can do attitude.
• Have excellent attention to detail.
• Experience having worked in engineering/manufacturing environments is preferable.
• Experience in repair and fault finding to component level is preferable.
• Good verbal and written communication skills.
• Able to work under pressure and tight schedules.