Chief Operating Officer

Are you a strategic leader with a proven track record in operational management within healthcare, ideally within a community or NHS setting?

Do you have experience in leading a complex, multi-stakeholder environment while promoting inclusivity and collaboration? If so, then you could be our new Chief Operating Officer.

CSH Surrey, the first social enterprise and employee-ownedcommunity healthcare provider in the U.K., is currently recruiting for a Chief Operating Officer to join the organisation on a full-time, permanent basis.

Alongside the Chief Medical Officer and Chief Nurse, you will join the Executive Triumvirate reporting to the Chief Executive Officer.

At CSH, our mission is to ensure that our community services, staff,and patients thrive, not just survive.

As Chief Operating Officer, you will bridge the gap betweenhigh-level strategy and effective frontline delivery. Your primary focus willbe leading CSHs operational transition, aligning with the findings of the Darzi report and the NHS 10-year plan to move care from Hospital to Community and from short-term "repair" to long-term reform. You will ensure that

CSH remains agile and impactful within the evolving NHS and ICSt landscape.

Informal discussion: please arrange a call with CEO, Renee Padfield via

Please note that we do NOT offer UKVI sponsorship for these posts, and so all applicants require a current right to work in the UK.

• Plan, develop, and implement operationalstrategy to meet agreed performance plans within budgets and timescales, maintaininga strong clinical focus.
• Contribute to CSH Surrey's strategic agenda asa key member of the executive team, leading on operational aspects of annual business planning and strategic reviews.

Delivery

• Lead clinical operational delivery of services, achieving quality and performance standards that improve patient outcomes through cohesive, high-performing teams.
• Hold leaders to account for deliveringstandards from the NHS Operating Framework, CSH plans, strategic objectives,and regulatory requirements.
• Provide expert advice to the Executive Teamand Board on operational performance matters.
• Foster a CSH-wide approach to capacitymanagement, quality improvement, specialty development, and performancedelivery.
• Establish and monitor organisation-widestandards and systems for quality of care and operational excellence.
• Drive efficiency, productivity improvements,and resource optimisation to support CSH's financial targets.

Key Working Relationships

• Chief Executive Officer
• Executive Directors and Senior Leadership Team
• Non-Executive Directors and Board Members
• The Voice and Partnership Forum
• NHS and Integrated Care System (Partner Organisations
• Local Authorities and Voluntary Sector Partners
• Care Quality Commission and other regulatory bodies

CSHSurrey are part of the NHS and are Surreys longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.

Our staff enjoy excellent training and development opportunities, including thecare certificate, apprenticeships, numeracy and literacy courses, access tothe Nursing Associate programme, and a wide variety of management and leadership courses and programmes.

We CARE about our staff though through our values of Compassion,Accountability, Respect and Excellence. Our active employee council called

The Voice, elect employee representatives to ensure colleagues' voices areheard at Board level.

CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!

We welcome candidates fromall backgrounds who meet the essential criteria of the job you are applying forand if you require any reasonable adjustments, please contact the namedindividual for this advert, or our recruitment team.

For further information and full overview of the responsibilities & requirements of this role, please refer to the attached job description.

• Ability to develop strategy that meets the needs of patients and
• communities, as well as statutory duties, national and local system
• priorities.
• Understands the importance of the impact of the delivery of
• strategic plans, including through quality and inequalities impact
• assessments.
• Effective at improving operational performance through fit for
• purpose processes and holding people to account for delivery.
• Understand accountability and delivery requirements and need to
• be bound by collective decisions based on objective evaluation of
• research, evidence, risk and opinions.
• Can bring a balanced and evidence-based approach in the context
• of the boards risk appetite when considering innovative solutions
• and improvements.
• Demonstrates a leadership style which is visible, supportive,
• democratic and transformational. Is committed to inclusivity,
• promoting diversity and can evidence contribution to eradicating
• discrimination. Ability to create and sustain strong healthy team
• cultures and…