IT Support - Senior Associate

Overview

At McLaren Racing, we’re not just here to try to take the chequered flag. We’re here to excite our fans, inspire our people and deliver for our partners. And we’re also committed to evolving our sport, our industry, and our technology, too.

Purpose of the Role: The role will ensure that end user support is both efficient and reliable. Our team are responsible for supporting the IT environment, resolution of technical issues and fulfilling user requests.

We operate in a fast-paced environment that’s not your standard 9-5, so flexibility in working hours will be required. Culturally it’s a fun, supportive, ambitious and delivery focused team that provides members with flexibility, autonomy and exciting opportunity throughout the multiple racing series we support.

Role Dimensions: The role will own the successful implementation of key technical enhancements to continually improve responsiveness and consistency of resolution to IT support requests and the IT service received by the end user community. This is an varied role that covers the complete end user systems estate, inclusive of the device and platform they operate on. Ensuring new and updated business solutions meet business requirements, delivering demonstrable business value, aligned to best practice deployment of technology stacks and industry best and/or standard processes.

You’ll act as an IT Representative to the key business stakeholders to help deliver the Business Technology Roadmap.