ServiceNow Developer

The IT Service Delivery team at McLaren are accountable for how our users

consume our services to enable them to be the most effective and

productive in their respective parts of our business. The Service Now

Developer role will work as part of a team managing the platform

administration, development and continuous improvement to meet the

changing business needs. This role will need to collaborate closely with

colleagues across IT and other areas of the business.

• The Service Now Developer will work within a team responsible for the day-to-day support, maintenance and improvement of the Service Now platform.
• This will include configuration, performance and security management, and
• agreed platform enhancements and development changes.
• Identifying opportunities to improve platform efficiency and user experience.
• Ensuring platform governance and adherence to Service Now best practices, to
• deliver maximum value to our business.
• Delivering the pipeline of Service Now enhancement requests.
• Working with other support/development teams where required and
• communicating directly with the requestors of the enhancement.
• Working as part of the team responsible for Service Now support and platform
• administration,
• Including fixes, patching, updates, cloning and version upgrades.
• Creating documentation and training to support platform adoption and
• knowledge sharing

• Proven experience in the administration, configuration and development of Service Now, including ITSM Pro and SPM modules.
• Administrator.
• A strong understanding of ITIL processes and service management principles.
• Experience of interpreting business requirements and turning these into actionable tasks.
• Experience in managing priorities and delivering quality projects on time using agile principals.
• Experience using Flow Designer and Virtual Agent Designer.
• Creative thinker always looking to drive continuous improvement with a strong focus on the user experience journey and customer outcomes.
• Strong organisational and communication skills.
• Strong analytical and problem‑solving skills.
• Experience working in a fast‑paced, collaborative environment.

We offer a wide – ranging benefits package, which includes:

• 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days
• Enhanced company pension scheme
• Discretionary annual bonus award
• Private medical insurance and health cash plan
• Life assurance 4x your basic salary
• Ability to apply for a sabbatical of up to one year after only two years’ service
• Benefits you can adapt to your lifestyle, such as discounted shopping
• Generous parental leave policies including market leading maternity leave
• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice
• Friends and family day
• Opportunities to experience our fantastic cars

No restraints. No limitations. We don’t simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath‑taking performance road cars.

It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks.

McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

• Mid-Senior level

• Full-time

• Information Technology

• Automotive