People Coordinator

People Services Coordinator

Impact Food Group

At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day.

Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year.

We re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience.

Guided by our values, integrity, bold, impactful, humble, and community; you will help us shape a workplace and culture we can all be proud of.

What you ll be doing

As a People Services Coordinator, you ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases.

Key Responsibilities

• Responding to general employee enquiries via phone and email, providing helpful and accurate information.
• Directing manager queries to the right person or team within the People function.
• Maintaining and updating our HR systems and records with precision and care.
• Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity.
• Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes.
• Assisting with onboarding processes for new starters and employees transferring via TUPE.
• Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported.

More about you -

• Experience in an HR or administrative role, ideally in a fast-paced environment.
• A passion for people and a commitment to delivering excellent service.
• Strong organisational skills and attention to detail.
• Confident communicator with a friendly and professional approach.
• Comfortable using HR systems and handling sensitive information.
• Eager to learn and grow ideally studying towards a CIPD Level 3 qualification or keen to start.
• Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team.

If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.