Sales & Aftercare Manager

Job Description

Sales & Aftercare Manager

Full-time

Engineering

We are seeking a proactive and commercially minded Sales & Aftercare Manager to lead customer experience, after-sales revenue growth, and service contract development within A Product Support function. This role is ideal for someone who thrives on building strong customer relationships, driving operational excellence, and growing service-based revenue streams.

About the Role

As the Sales & Aftercare Manager, you will take ownership of service contracts, post-delivery support, spares and repairs coordination, and customer satisfaction. You will work closely with the Install & Service teams to ensure customers receive seamless support from installation through the life of their products.

This is a key leadership position involving both hands‑on management and strategic responsibility.

What you’ll do

• Look after our service contracts and grow them with new and existing customers.
• Create quotes, process orders, and make sure everything runs to plan.
• Coordinate spares and repairs, keeping customers updated along the way.
• Work with teams across the business to ensure installations, aftercare, and support run seamlessly.
• Resolve ...