Sales Administrator

Sales Administrator

Full Time, Permanent

£35,000 - £40,000 per annum (DOE)

ReeVR are looking for a proactive and highly organised Sales Administrator to join our clients fast paced manufacturing business. The Sales Administrator is a key role within a small team, where you will be responsible for managing customer accounts, supporting the Sales function and ensuring the smooth processing of orders.

• Be part of a supportive, close-knit team in a well-established manufacturing business.
• Varied and engaging role with opportunities to collaborate across departments.
• A chance to make a meaningful impact on customer experience and operational efficiency.

• Manage sales order processing from start to finish, ensuring accurate entry and updates within the MRP system.
• Support the Sales team with the creation, administration and follow‑up of quotations, pricing and customer proposals.
• Raise and manage purchase orders, maintaining proactive communication with suppliers to confirm delivery dates and address potential delays.
• Maintain high standards of data accuracy throughout all order entry and administrative processes
• Provide exceptional customer service, responding promptly and professionally to customer enquiries, order updates and return‑related queries.
• Act as a key liaison between Operations, Materials and Sales, helping to schedule and prioritise customer orders to meet tight deadlines.
• Ensure all documentation is accurately maintained and easily accessible across MRP and RMA systems.
• Provide holiday cover for the Logistics Manager, organising shipments and deliveries and ensuring continuity of operations.

• Previous experience in sales administration or customer account coordination within a manufacturing environment.
• Experience with RMA processing and customer support roles.
• Proficiency with MRP systems and confidence working with order processing.
• Experience in a similar industry is advantageous.
• Excellent organisational abilities and a strong attention to detail.
• Effective communicator with the ability to collaborate across multiple internal departments.
• Self‑motivated, proactive and able to manage workload and competing priorities with confidence.