Revenue Operations Administrator

We are seeking a detail-oriented Services Operations Administrator to support the Service Delivery organization’s Services Operations team. This role is responsible for reviewing, validating, and processing customer and vendor Purchase Orders (POs), ensuring financial accuracy, compliance with guidelines, and proper billing alignment.

This position plays a key role in maintaining accurate revenue and cost administration processes while driving continuous improvements and serving as the primary point of contact for PO-related inquiries.

• Review, validate, and process customer and/or vendor Purchase Orders (POs)
• Ensure correct financial amounts are logged and billed accurately
• Monitor the full PO lifecycle, including tracking, closures, cancellations, and extensions
• Manage aging POs to maintain financial accuracy and compliance
• Validate accounts receivable transactions, credits, and Oracle budgets
• Review and reconcile pass-through costs for correct billing and contract compliance
• Identify and resolve PO exceptions, escalating when necessary
• Partner cross-functionally with Operations, Accounting, and other internal teams
• Support project setups, fee validations, and process standardization initiatives
• Drive continuous process and performance improvements
• Deliver exceptional customer service to internal stakeholders and external partners

• Bachelor’s degree in Business, Finance, Supply Chain, or related field (or equivalent experience)
• 1–2 years of related experience in financial processing or PO management
• Experience with Oracle and Microsoft Office Suite required
• Experience with accounts receivable and billing processes preferred
• Excellent written and verbal communication skills
• Strong attention to detail with ability to validate financial data
• Strong organizational and project management skills
• Proactive problem-solver with a customer-service mindset
• Ability to collaborate effectively across multiple functional teams

• Detail-driven and process-oriented
• Comfortable working with financial data and billing systems
• Strong communicator who can manage both internal and external stakeholders
• Motivated to improve processes and enforce standards