Sales Associate

Sales Associate – Range USA

Join our team as a Sales Associate at Range USA, the leading indoor gun range and retail operator in the nation. We are committed to delivering the best customer service and creating a great experience at our stores and online.

• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: we offer paid training

The Sales Associate role ensures every customer receives the assistance and knowledge needed to fulfill their desired experience. The main responsibility is to convert Range USA customers into buyers by offering tailored solutions.

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that exceeds expectations and fosters lasting relationships.
• Greet customers and facilitate the experience.
• Convert customers to buyers by asking for the sale to fulfill desired experience.
• Ensure customers leave with the complete package supporting their main purchase.
• Inform customers of services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check‑in efficiently and friendly.
• Maintain the range timer for proper tracking of customer time.
• Ensure an efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an e‑commerce picker, check the pickup dashboard every hour and pick new orders.

• High School Diploma or equivalent required.
• 1‑2 years of customer‑service sales experience preferably in specialty retail.
• Ability to understand, recall, and follow complex compliance regulations and handle confidential information.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Must be 21‑years‑old.

Core Values

• Curious
• Passionate
• Do It Right
• Service

Extended periods of standing; lifting and/or pushing objects up to 50 lbs regularly; working at heights up to 10 ft.

NOTE:

This job description may be updated as necessary and is not inclusive of all duties and responsibilities that may be expected.