Analyst - Accounts Receivable

Niterra North America, Inc., established in 1936 and formerly known as NGK Spark Plugs (U.S.A.), Inc., is a global leader in spark plug and oxygen sensor technology and quality. With a legacy of innovation and excellence, Niterra is evolving its business portfolio, leveraging core ceramic technologies to venture beyond traditional domains. The company is committed to developing solutions that address social issues and promote sustainability.

The Accounts Receivable Analyst will collaborate closely with the billing department and finance team to manage assigned account portfolios, generate accurate invoices, and follow up on overdue payments. This hybrid role involves reconciling customer payments, resolving discrepancies, initiating collection activity, and maintaining strong customer relationships to ensure timely payments. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and the ability to analyze data effectively in a fast-paced environment.

• Management of assigned portfolio of accounts across business units and distribution channels.
• Achieve past due and discrepancy resolution performance to support corporate goals.
• Develop and maintain relationships with customers to ensure timely payments and discrepancy resolution.
• Work closely with sales team to provide support on AR related issues.
• Initiate collection activity on past due items in a proactive and timely manner.
• Gain a thorough understanding of major customer's Accounts Payable processes and systems.
• Reconciliation of customer payments to ensure accurate posting to Accounts Receivable.
• Work with NGK functional areas to identify opportunities to improve processes that effect AR.
• Responding to customer requests for copies of billing documents.
• Manual inputting of invoices to customer portals as required.
• Perform retro billing adjustments to correct customer pricing on existing invoices as necessary.
• Act as back-up for other A/R analysts and Cash Application clerk as needed.
• Assist with special projects as required.
• Adhere to all company policies and procedures including policies relating to IATF
  16949 and ISO
  14000.
• Overtime and/or travel as required.

• High school diploma or GED.
• Associate's degree in accounting or finance preferred.
• Minimum of 2 years general business experience in credit and collections, preferably in the automotive industry.
• ERP experience (preferably SAP) in a medium to large company.
• Solid understanding of basic accounting principles.
• Intermediate to advanced Microsoft Excel including V-lookups and pivot tables.
• Able to organize and coordinate data from multiple sources using Excel.
• Excellent verbal and written communication skills with the ability to work in a team and interact with customers.
• Ability to work in a team environment to share best practices and cross train all team members.
• Proven ability to negotiate customer payment to resolution.
• Experience with both OEM and Aftermarket customer portal systems, preferred.
• Strong analytical, problem solving and process improvement skills.
• Strong organizational and time management skills.
• Detail oriented with a focus on continuous improvement.
• Able to adapt to changing priorities and work in a fast paced environment.

• Financial Security: Short-term and long-term disability coverage.
• Retirement Savings: 401(k) plan with a generous company match of up to 6%.
• Time Off: Generous paid time off, including vacation, sick leave, and holidays.
• Work-Life Balance: Paid maternity and paternity leave.
• And much more!

Niterra is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.