Hotel Receptionist

Location
:
Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell. Consisting of both a quintessentially country English Inn, and a modern riverside hotel.

Service charge
:
We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £150 a month (close to £2000 per year) for a full-time employee.

Free parking is available on site, and we offer discounted staff taxis for those that don t drive.

Send us a Whatsapp message with FAMILY FIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Receptionist role
:
Come and join our team as a Receptionist and let your passion and personality shine
.

Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

This role would suit someone with experience working in a similar role.

Being host to our guests means you’ll play a large part in making sure they make memories to last a lifetime.

Check out some of the key points about the role:

• Hosting our guests from check-in to check-out, which could include booking tables, advising on local hot spots, or just having a chat.
• You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To say thank you, we have many perks
:

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – 25% off food & beverage in our hotels plus staff rate of £25 B&B per person across the group; friends and family get special rates too.
• Externally run confidential helpline as part of our Employee Assistance Programme.
• Meals when you are on duty are free.
• Be curious – we encourage our teams to learn and develop with development pathways described as unique to us.
• Opportunity to progress and move up – hundreds of internal promotions, including to General Manager level.
• Milestone rewards for each year of service, such as Champagne, afternoon tea, or dinner; longer stays or extra days off and a special gift for big milestones.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here:

If you re the type of person that likes to learn and share the wisdom
, get in touch

Send us a Whatsapp message with FAMILY FIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)