Veterinary Care Assistant

Overview

Spring Lodge Vets is looking for a full-time Veterinary Care Assistant to join our fantastic team! This is a great opportunity for someone wishing to pursue a career within the veterinary industry. Driving company vans is an essential part of this role, so you must hold a full, manual UK driver's licence.

• Animal care duties such as cleaning, patient handling, and general husbandry
• Laboratory tasks and sample processing
• Driving responsibilities as needed
• Client-facing interactions, providing excellent customer service
• Working across all 6 of our fantastic sites

• Answering phone calls and handling inquiries
• Scheduling appointments and managing bookings
• Processing payments and maintaining accurate records

We’re looking for a compassionate and attentive person who brings enthusiasm and a can-do mindset to the role. You should be resourceful, self-motivated, and skilled at managing your time and resources efficiently. Excellent interpersonal skills and a true passion for animal care and welfare are a must. Most importantly, you should be committed to going above and beyond to deliver outstanding care to our patients.

You will work 40 hours per week, covering Monday - Friday between 7:30 am and 7:30 pm with a 1 hour unpaid lunch break, including 1:4 Saturday mornings on a rota. You will be required to work across all 6 of our sites. No nights or bank holidays.

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £25,485 DOE