Assistant Branch Manager

Assistant Branch Manager :
Witham Branch:
Witham

About Us

AJW Distribution Ltd is an independently owned, family-run business supplying roofing, cladding, and general building materials to contractors, builders, merchants, and the general public.

At AJW Distribution, service is at the heart of everything we do — we go the extra mile to ensure our customers’ needs are met with care, professionalism, and reliability.

Our Witham depot is a key part of our network, serving contractors, builders, and merchants across the region. We’re now looking for an Assistant Branch Manager to support the Branch Manager in ensuring the depot operates safely, efficiently, and profitably while delivering outstanding customer service.

As Assistant Branch Manager, you’ll play a pivotal role in the day-to-day running of the Witham depot. You’ll support the team, help maintain high service standards, and ensure the branch operates efficiently and safely.

Key responsibilities include:

• Supporting the Branch Manager with all operational, safety, and compliance matters
• Promoting and maintaining a strong health and safety culture across the depot
• Overseeing stock levels, inventory accuracy, and general housekeeping
• Assisting with staff training, development, and performance monitoring
• Supporting the transport team to ensure safe, compliant, and efficient deliveries
• Building strong relationships with customers and suppliers
• Driving sales growth through excellent service, communication, and follow-ups
• Ensuring all customer enquiries are handled promptly and professionally
• Assisting in monitoring branch performance against budgets and KPIs

Experience in the roofing or building materials industry is preferred but not essential, as full training will be provided.

The ideal candidate will:

• Be an excellent communicator who listens, leads, and motivates others
• Be proactive, organised, and comfortable managing multiple priorities
• Demonstrate a strong focus on health and safety
• Have good IT skills and be willing to learn new systems
• Thrive in a team environment and have a “can-do” attitude
• Have a passion for providing outstanding customer service

We offer a fantastic range of benefits, including:

• Company pension scheme
• On-site parking
• Company sick pay
• Private health cover
• Death in service cover
• Service-related holiday increases
• Paid Christmas shutdown
• Cycle to Work scheme
• DSE-related eyesight tests and up to £100 contribution towards glasses

At AJW, we’re proud of our family culture and strong company values. We:

• Listen to everyone and communicate clearly
• Treat everyone with respect
• Provide exceptional service to all customers
• Work together to achieve our very best

If you feel you’d be a great fit for the AJW family and have the drive to succeed, we’d love to hear from you. Please contact our HR department.