Credit Control Manager

A client of ours in the Witham area are recruiting a Credit Control Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.30pm and paying £40,000 - £45,000 per annum depending on experience. This role offers hybrid working after a successful probationary period, working 1-2 days from home. Please note that this role will involve travel to other sites based in Stoke and Ipswich.

• Develop and maintain credit control policies.
• Perform credit assessments and set credit limits in line with trade terms and strategy.
• Work with Sales, Operations, and Customer Service to balance growth and risk.
• Oversee timely collection of receivables.
• Lead and train a team of credit controllers to ensure accurate reconciliations and proactive follow-up.
• Resolve customer disputes and billing queries.
• Improve debtor days (DSO) and cash flow performance.
• Prepare monthly reports on debtors, cash collections, aged debt, and credit exposure.
• Monitor KPIs (DSO, overdue debt, write-offs) and support cash flow forecasting and bad debt provisions.
• Improve and streamline credit processes using ERP, CRM, and credit management tools.

• 3-5 years leadership experience with credit control.
• Proven track record in credit control and collections management in a high-volume, low-quantum environment.
• Excellent communication and negotiation skills.
• High attention to detail.
• Ability to prioritise and work under pressure.
• Experience with in the logistics distribution and supply chain industry desirable.

If you meet the above criteria & would like to be considered for this Credit Control Manager position, please apply with your CV.