Customer Service Apprentice

Customer Service Apprentice – Specsavers Witham

Join to apply for the Customer Service Apprentice role at Specsavers.

If you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you. We are looking for individuals enthusiastic about providing great customer service and who would like to pursue a career in retail or management. This apprenticeship offers you 13 months to build skills and confidence in a paid full-time role, surrounded by a friendly, highly experienced team who will support you every step of the way.

• Salary – £7.75 per hour
• Full‑time working hours – 40 hours per week
• 28 days holiday – plus an additional paid day off on your birthday
• Pension scheme auto‑enrolment with employer contribution
• Specsavers Perks – access to a portal of everyday discounts and savings
• WeCare – employee support service for you and your immediate family
• Eyecare and hearing discounts for you and your family

• Answering and making calls
• Booking appointments
• Diary management
• Scheduling routes
• Communicating effectively with customers and clinicians

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, with support and guidance throughout your journey

For more detailed information about the Specsavers Apprenticeship programme, please click the link below:
Apprenticeships at Specsavers | Specsavers UK Careers

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