Entertainment & Sports Executive

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses – including the legendary Brabazon – are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 & 2025 Caterer’s Top 30 Best Places to Work.

Our Resort Experience of fice is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential acting as first point of contact for our guests, providing prompt and personalised assistance with room bookings, rate inquiries, and special requests, ensuring a smooth reservation process, accurate information, and excellent service that sets the tone for a memorable stay.

As an Entertainment & Sport Executive you will be responsible for managing all music-related enquiries, entertainment requests and sports accommodation requests for the hotel. This role supports the sales pipeline by converting enquiries into confirmed business, negotiating contract, coordinating with internal departments and ensuring every booking is delivered to a high standard.

The ideal candidate is commercially minded, organised, and confident in liaising with clients, suppliers, performers, sports partners, and internal operations team, ensuring The Belfry standards are maintained.

• Managing all incoming enquiries related to music bookings and Sports Teams
• Qualify leads, prepare proposals, convert enquiries into confirmed sales
• Being the point of contact with the customer for all pre‑planning details
• Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
• Booking and attending pre‑arrival calls with client to discuss arrangements
• Leading meet and greet on the day of arrival, handing over to the operational team and wider resort
• Maintaining strong relationships with clients, agents, organisers
• Deliver exceptional service throughout the sales journey to maximise client satisfaction and repeat business

Alongside being the main point of contact for Entertainment and Sport, this role will also support our Group Room Reservations team, supporting managing all group reservations, ensuring accurate rooming lists, booking of allocations, seamless communication with internal departments, and exceptional service delivery for groups staying at the hotel.

• Process, update, and maintain all group rooming lists with high accuracy and within agreed timelines.
• Ensure all group blocks are correctly set up in the PMS, including room types, rates, billing instructions, and special requests.
• Monitor pick‑up against contracted allocations and communicate any adjustments to the sales and revenue teams.
• Track cut‑off dates and coordinate with the sales team to release or extend group blocks as needed
• Coordinate closely with Front Office, Housekeeping, Sales, Revenue, and Events teams to ensure all group needs are clearly communicated and executed smoothly.

The ideal candidate will have a minimum of 1 years’ experience in a mid to large hotel sales team, and previous experience in looking after Entertainment and Sport clients and possess excellent verbal & written communication skills.

• Methodical – accurate & ability to work on own initiative, with outstanding…