Health Records Supervisor

Overview

The Role:

To manage and co-ordinate team members, allocating and monitoring workload to deliver an efficient patient administration service within the Health Records Department, which underpins the patient’s journey to and through the hospital. To assist in the implementation of department policies and procedures.

NHS Lanarkshire:
We put the patient at the heart of everything we do. NHS Lanarkshire serves a population of 655,000 across rural and urban communities in both North and South Lanarkshire, with Acute Services on three main sites, Corporate & Property & Support Services, and local Health and Social Care Partnerships.

• Educated to standard grade.
• Knowledge of working practices within a Health Records Department gained through 3 years experience and/or qualification at SVQ level 4, ECDL or equivalent.
• Knowledge of patient/clinical management systems.
• Computer literate and keyboard skills.
• Multi skilled and experience in multi-tasking.
• Knowledge of confidentiality, data protection and relevant legislation.
• Effective communication, interpersonal and teambuilding skills both written and verbal.
• Experience of working as part of a team and on own initiative.
• Flexibility to be able to work within the various areas of the Health Records Department.
• Knowledge and understanding of statistical information.
• Knowledge and understanding of personnel procedures.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

• Health Records/Patient Administration knowledge through experience and/or
• Qualification at SVQ level 4 ECDL or equivalent
• Understanding of health record protocols on confidentiality and data protection.
• Oral and written communication with effective
• Customer Care skills
• Experience in multi-tasking working as part of a team and on own initiative.

Contract type:
Permanent
Full time: 37 hours
Location and Working Pattern:
This role will be based in Health Records/Child Health/ED Reception/MAU1 within University Hospital Wishaw. The working pattern is Monday - Friday 08:00 - 18:00.

While this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

If you’re looking to find out more, we would love to hear from you. Please contact Joyce Davidson, Assistant Health Records Manager i For enquiries regarding the application form or recruitment process, please contact Nicole Hetherington, Recruitment Administrator herin (Please remember to include the job title and reference number in your email).

Why NHS Lanarkshire? Join us and you will discover a supportive environment where you can add to your skills and further your career.

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

Further information:
For more information on the role, refer to the Job Description. For recruitment process details, refer to the information pack or recruitment webpage.