Clerical Officer - Health Records​/GOPD​/MAU

Overview

The Role:

To provide a patient administration service within the Health Records Department, which administratively underpins the patient’s journey to and through the hospital, both inpatient and outpatient care.

NHS Lanarkshire

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

• Educated to standard grade.
• A knowledge of health records gained through 2 years experience and/or qualification at SVQ level 2, ECDL or equivalent.
• Customer care skills.
• Computer literate and keyboard skills.
• Experience in multi tasking.
• Knowledge of Confidentiality and Data Protection.
• Knowledge of handling and moving skills.
• Ability to work as part of a team and on own initiative (working alone).
• Good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

• Previous work experience in health records
• Ability to work in a busy environment

• Fixed Term or Secondment for a duration of 12 months.
• Full time
• 37 hours

Note:

This is a fixed term post for a duration of 12 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

This role will be based in Health Records/GOPD/MAU1 within University Hospital Wishaw. Applicants shortlisted for interview may be considered for similar vacancies in alternative locations.

If you’re looking to find out more, then we would love to hear from you!

Please contact Joyce Davidson, Assistant Health Records Manager on Joyce.davi For enquiries regarding the application form or recruitment process, please contact Jessica Murphy, Recruitment Administrator on jessica.mu (Please remember to include the job title and reference number in your email)

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

• Posts close at midnight on the indicated date. If there is high interest, the advert may close early. Please submit your application early.
• For help to complete an application on Jobtrain follow the provided link.
• Check your e-mail regularly (including junk/spam folders) as well as your Jobtrain account for updates.
• We recommend using Google Chrome or Microsoft Edge when using Jobtrain.
• Once submitted you will be unable to amend the application form.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience. Care-experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of AI or automated tools to draft or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work.

Right to Work within the UK: NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. UK Visas & Immigration rules are available at  Please check eligibility in advance of applying for vacancies. Some posts may not be eligible for sponsorship through the Skilled Worker route.