Clerical Officer - Health Records​/GOPD​/MAU

The Role

To provide a patient administration service within the Health Records Department, which administratively underpins the patient’s journey to and through the hospital, both inpatient and outpatient care, to meet the needs of patients and health care professionals.

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

• Educated to standard grade.
• A knowledge of health records gained through 2 years experience and/or qualification at SVQ level 2, ECDL or equivalent.
• Customer care skills.
• Computer literate and keyboard skills.
• Experience in multi-tasking.
• Knowledge of Confidentiality and Data Protection.
• Knowledge of handling and moving skills.
• Ability to work as part of a team and on own initiative (working alone).
• Good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

• Previous work experience in health records
• Ability to work in a busy environment

• Fixed Term or Secondment for a duration of 12 months.
• Full time
• 37 hours

Please note this is a fixed term post for a duration of 12 month. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

This role will be based in Health Records/GOPD/MAU1 within University Hospital Wishaw.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

If you’re looking to find out more, then we would love to hear from you!

Please contact Joyce Davidson, Assistant Health Records Manager on Joyce.davi

For enquiries regarding the application form or recruitment process, please contact Jessica Murphy, Recruitment Administrator on jessica.mu (Please remember to include the job title and reference number in your email)

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
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