Sales Coordinator

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

We have a fantastic opportunity for a Sales Administrator to work in our dynamic Sales team at The Belfry, England’s leading Hotel and Resort.

Joining the sales team offers a dynamic and fulfilling experience, recognised as the Best Sales and Marketing Team. Our fast-paced environment adopts personal and professional growth, with a focus on exceptional service and maximising potential. The team specialises in conference and events sales, special events, and golf sales, offering diverse opportunities. The Belfry Hotel & Resort provides an exceptional venue for career advancement.

• Provide administrative support to the sales team, ensuring that all sales orders and queries are processed accurately and promptly
• Update and maintain customer records and sales databases
• Arranging/booking internal meetings
• Preparing event contracts, daily reports, and other sales-related documentation
• Liaise with suppliers, and internal teams to ensure deadlines are met
• Attend internal meetings such as operational, Health & Safety

The ideal candidate will have experience in an administrative role, reception or reservations and possess excellent verbal & written communication skills.

• Methodical - accurate & ability to work on own initiative, with outstanding attention to detail
• Computer literate, with experience of hotel PMS. i.e. Delphi & Daylight
• Guest focused and enthusiastic, with excellent customer service skills
• Flexible and capable of working well within a team
• Proven experience in an administrative or customer service role (experience in a sales environment is a plus)
• Strong organisational skills with the ability to manage multiple tasks effectively
• Excellent communication skills, both written and verbal
• A positive, enthusiastic approach to customer service
• A proactive, solution-driven mindset with a keen eye for detail

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness.

Our…