Receptionist; Security

Receptionist (Security) – Equans

Equans is looking for a Receptionist (Security) to join our team in Becket House, 1 Lambeth Palace Palace Road SE1 7EU
, Waterloo, London. This is a permanent, full‑time role working 40 hours per week.

On offer is an annual salary of £30,847.79 and a benefits package.

Monday to Friday, 7:00 am – 6:00 pm.

As a Receptionist (Security) with Equans – Sustainable FM, you’ll be the welcoming face and first point of contact for all visitors and staff. You will deliver a best‑in‑class front‑of‑house experience that combines professional customer service, strong security awareness, and efficient administrative support.

• Provide a warm, professional welcome to all visitors and colleagues, ensuring their needs are met promptly and courteously.
• Maintain a secure and organised reception area, managing access control and adhering to visitor management procedures.
• Operate the Visitor Management System (BluePoint) confidently, issuing passes and managing access permissions accurately.
• Deliver front‑of‑house excellence through exceptional presentation, attention to detail, and proactive problem‑solving.
• Support with administrative tasks such as telephone handling, emails, photocopying, printing, and stationery checks.
• Monitor and report any security or safety concerns, ensuring the safety of all occupants and visitors.
• Collaborate effectively with colleagues, site management, and tenants to ensure smooth daily operations.
• Complete daily reports, incident logs, and asset registers (e.g. radios, keys, lost & found) accurately and on time.
• Uphold company policies, SOPs, and Health & Safety standards at all times.

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

• Strong knowledge of reception systems (BluePoint or similar)
• Excellent communication and customer service skills
• Ability to multi‑task and stay attentive under pressure
• Organisational and problem‑solving abilities
• A team player attitude with a proactive mindset
• Excellent IT skills – Outlook, Word, Excel, Teams
• SIA Security Guard (SG) licence

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting‑edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low‑carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community and inspire us to deliver excellence every day.

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans, we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results…