Engineering Manager

Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%.

The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.

Engineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs.

Swiftly is looking for an Engineering Manager to lead a cross‑functional product team that builds the real‑time operational tools transit agencies rely on every day. Your team owns Live Operations (a real‑time, map‑based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors.

We seek Engineering Managers who are curious about problems to solve and orient toward impact by being flexible in their specific contributions to help their team succeed. You will be responsible for growing and supporting a high‑performing team, driving delivery of complex web‑based products, and ensuring your engineers have the context, support, and technical direction they need to do their best work.

You should bring deep familiarity with modern web technologies, real‑time data systems, and map‑based applications — enough to guide architectural decisions, mentor engineers, and engage credibly in technical discussions.

The team is at an exciting inflection point: sustaining and improving established products that agencies depend on daily while building new capabilities that will define how transit operations teams communicate, coordinate, and resolve issues in real time. You'll need to balance these priorities, collaborate closely with partner teams, and help the team navigate the transition from early‑stage features to scalable, enterprise‑ready products.

We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates with a growth mindset, the aptitude to learn, and strong motivation to deliver impact to customers. If this is exciting to you, we'd love to talk!

* We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly.

• Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market.
• Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify.
• Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale.
• Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams.
• Manage team members with a focus on enabling a supportive, inclusive, growth‑oriented, and outcome‑focused culture on the team.
• Balance…