Noah's Ark - Bartender & Cabana Server - Seasonal

Location: Wisconsin Dells

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Bartender will instill a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.
Cabana Servers are responsible for waiting on private cabana customers, while providing excellent customer service and courteous, friendly guest interactions. The ideal candidate for this role will possess a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.
** We are currently looking for a:
** Noah's Ark - Bartender & Cabana Server - Seasonal
** Roles & Responsibilities:
***
* Roles and Responsibilities:

**** Bartender:
*** Greet guests in a friendly and professional manner as they approach the bar
* Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
* Maintain professional appearance and adhere to uniform standards
* Present menus to guests and promote specials and/or specialty house drinks
* Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
* Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
* Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
* Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
* Periodically check on guests to ensure all needs and expectations are being met
* Continuously monitor guests for potential intoxication and determine when alcohol service should cease
* Adhere to all bar related safety training protocols
* Utilize Point of Sale (POS) and registers to successfully record all financial transactions
* Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
* Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
* Manage to-go orders and retrieve them from the kitchen, as needed
* Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
* Bartenders will be crossed trained with Cabana Servers to assist as needed
* All other duties assigned by leadership
** Cabana Server:
*** Greet guests in a friendly and professional manner and escort them to their cabana
* Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
* Maintain professional appearance and adhere to uniform standards
* Be pleasant and conversant with guests and provide general park knowledge, as needed
* Present menus to guests and promote specials and/or specialty house drinks
* Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
* Accurately take food and drink orders for cabana guests and/or explain how to mobile order
* Serve cabana guests in a timely, friendly, and courteous manner
* Periodically check on guests to ensure all needs and expectations are being met
* Continuously monitor guests for potential intoxication and determine when alcohol service should…