Director of Quality-Operations

Overview

The Director of Quality-Operations at BW Paper systems will develop and lead the Quality Improvement Strategy and the cross-functional adoption of that strategy. The role includes developing and maintaining a quality management system to improve operating efficiency, quality, productivity, customer satisfaction, and profitability in a safe working environment.

• Develop the overall Quality Improvement Strategy and lead the management team in the cross-functional adoption and execution of that strategy.
• Develop and maintain a business/quality management system to improve operating efficiency, quality and productivity in operations, and increase profitability in a safe working environment.
• Continuously assess the Quality Management System, Quality Plan and Quality Organization to determine priorities for quality improvement.
• Establish key improvement priorities and, using a strategy deployment approach, develop and execute a cross-functional, strategic action plan to drive improvement.
• Identify leading sources of customer dissatisfaction, determine underlying causes, and develop/execute strategies to eliminate them.
• Determine true systemic root causes of internal failure and Cost of Poor Quality (COPQ) and implement preventive actions to reduce COPQ and other waste.
• Drive improvements in process quality, production efficiency, and the elimination of factors that drive variability and disruptions.
• Incorporate standard work, effective training, and recurring process audits to ensure process discipline.
• Establish and maintain appropriate KPIs to provide objective evidence of improvement.
• Participate in training and coaching teams in standard quality improvement approaches and quality management standard requirements to develop organizational capability.

• Bachelor’s degree in business, quality, continuous improvement, or related field.
• 10+ years of professional experience leading a Quality Organization in a capital equipment manufacturing environment.
• Experience with continuous improvement methodologies such as Operational Excellence, Lean Manufacturing, Strategy Deployment, etc.

• Ability to independently resolve complex problems.
• Ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively, and influence decisions of senior managers and customers.
• Foresight to anticipate problems and recognize opportunities for cost-effective operational improvement.

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Communicates Effectively – Delivering multi-mode communications that convey the needs of different audiences.
• Optimizes Work Processes – Identifying the most effective processes to get things done with a focus on continuous improvement.
• Ensures Accountability – Holding self and others accountable to meet commitments.
• Collaborates – Building partnerships to meet shared objectives.
• Decision Quality – Making good and timely decisions that move the organization forward.

EEO & Accommodations Barry-Wehmiller recognizes that people come with a wealth of experience and talent beyond the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.

Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company
: BW Paper systems