Quality Manager

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The Quality/Manufacturing Manager serves as a vital member of the manufacturing operations site leadership team reporting directly to the Plant Manager. This position will be responsible for leading the Quality and Manufacturing functions for a hydraulic assembly operations plant. The chosen candidate will effectively direct and lead all aspects of manufacturing operations as well as provide critical technical support to continuously improve Quality in our manufacturing processes.

The candidate must have a passion for Quality, to ensure our Quality Management System is compliant and capable of meeting or exceeding our customer requirements. This person must possess a “continuous improvement” mindset and be a champion of LEAN efforts throughout the facility. Moreover, this position will be supported by a leadership team that values Lean Manufacturing principles and understands the value and link to achieve operational excellence.

Key Responsibilities & Duties

• Develop and sustain plant Quality Management System, documenting quality processes and leading the relentless audit of compliance to the quality system. Support the development of part qualification and gauging requirement. Must be able to maintain all Quality documents (FMEA, control plan, work instructions, etc.), as well as implement and use the 4P and PPAP process.
• Utilize data driven processes to achieve key performance goals that meet or exceed manufacturing requirements and increase customer satisfaction. Develop world-class operational standards for measuring and communicating visual metrics related to Safety, Quality, Delivery, Cost, Inventory, etc.
• Work with plant direct and indirect labor to manage daily operations and consistently apply practices and enforce policies.
• Manage the corrective action process. This is achieved through utilization of 8D/A3 problem solving, and customer audits. Achieve Cost Reduction through championing data-drive decisions and utilization of Lean and Six-Sigma problem-solving techniques.
• Must take ownership and accountability for improving safety throughout the operation and support the organization’s overall HSSE mission of Goal Zero.
• Drive continuous improvement processes by utilizing World Class/Lean Manufacturing techniques to increase output and lower costs in manufacturing/assembly areas.
• Support and ensure ISO 9000 processes and procedures are developed and implemented and coordinates preventative measures to enhance system capability. Provide leadership for problem resolution and use formalized root-cause problem solving approaches (5-Why, 4-Block, 8D, etc.) to effectively define problems and drive to solutions.

Requirements

• Experience and/or Training:
  Five (5) plus years of experience in a manufacturing / ISO 9001 organization. Three (3) to five (5) years in a leadership / management position is preferred. Black or Green belt training (preferred).
• Strong interpersonal communication skills, attention to detail and organizational skills. Clear and concise verbal and written skills. Ability to communicate and influence effectively cross-functionally and at all levels.
• Demonstrated skills of building processes and teams. Excellent communication and facilitation skills - both oral and written, demonstrated by the ability to effectively present information and respond to questions from production employees, groups of managers, peers and occasionally customers. In-depth experience with lean manufacturing methods and continuous improvement mindset. Must have demonstrated skills in use of visual management to manage daily operations.
• Passion for root cause analysis and methodical problem solving.
• Travel Requirements:
  Less than 10%
• Licenses/Certificates:
  Green/Black Belt accreditation preferred but not mandatory
• Customer Service (Internal/External) - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments
• Ethics - Treats people with respect;
  Keeps commitments;
  I…