Parts Manager

Join the Service Motor Company Team – Make our Family your Home!

Are you in search of a fulfilling career where your dedication and hard work are not only recognized but also rewarded? Look no further, because at Service Motor Company, we pride ourselves on being an exceptional place to work, and we're inviting you to be a part of our dynamic team.

At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success. Here's why you'll love working with us:

Say goodbye to late-night shifts and irregular schedules. We offer stable and predictable 1st shift hours, allowing you to maintain a healthy work-life balance.

We foster a workplace culture that values and appreciates every team member. Your hard work and dedication will never go unnoticed.

We believe in nurturing talent from within. Whether you're looking to move up the career ladder or explore new horizons, we offer a range of opportunities to help you achieve your professional goals.

• Health Insurance
• Vision Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• 401k Retirement Fund with company match

We understand the importance of personal time. That's why we offer:

• Paid Time Off Day 1
• Paid Holidays
• Paid Sick Days

Enjoy additional benefits like employee discounts and our Profit Sharing Plan, which allows you to share in the success you help create.

At Service Motor Company, we're not just a workplace; we're a family. Join us, and you'll become part of a team that is dedicated to your growth, well-being, and overall job satisfaction.

If you're ready to embark on a rewarding career journey with us, we encourage you to apply today and take the first step towards a brighter future at Service Motor Company. Your future success starts here!

The Parts Manager is responsible for guiding and aligning the customer experience in the parts department at an individual store. In addition, the Parts manager oversees activities throughout the dealership as part of the store management team.

Associate degree or 2-year Technical Degree in a related field

3-5 years of Management experience

3-5 years of parts related experience

This position has supervisory responsibilities.

All Service Motor Company employees are expected to have a friendly, positive attitude, sense of urgency, and ability to problem solve. The following qualifications are required for this position:

• Excellent and proven leadership skills (Coach and mentor teammates)
• Proficient with Microsoft Suite projects such as Excel, Word, and Teams
• Able to learn and master Dealer Business System (DBS – Intellidealer)
• Basic math skills (Understanding of mathematical concepts)
• Strong sales skills (Understanding of the sales process)
• Ability to see, with or without the use of vision aid devices.
• Ability to operate a forklift/powered industrial truck.
• Positive attitude, strong work ethic, competitive spirit, and passion to provide solutions.
• Excellent verbal and written communication skills (able to articulate clearly and concisely)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops annual/monthly/daily plan for parts department. Establishes clear, concise goals and corrective actions plans.
• Assists with all parts department functions as needed, including assisting customers or technicians with acquiring parts, answering department phone calls, shipping, and receiving.
• Prepares staff work schedules to ensure the department is always staffed, including the after-hours on-call schedule.
• Monitors parts levels based on demand, move parts that are not in demand.
• Understands inventory depth and breadth.
• Reviews parts orders and orders parts.
• Returns parts to manufacturers in a timely manner and returns parts no longer deemed necessary.
• Investigates and resolves discrepancies in parts inventory.
• Oversees cycle counts.
• Markets products in showrooms (general and seasonal) and rotates inventory based on product sales.
• Looks up pricing and availability of parts requested by other departments.
• Provides input and assists with creating the department budget.
• Reviews financial reports and takes corrective action if goals are not being met.
• Supervises parts department employees, including interviewing candidates, training, evaluating performance, and communicating department and company information.
• Participates in Saturday parts counter and after-hours rotation schedule.
• Participates and helps organize Customer partnership visits.
• Participates in company events, community events, and trade shows.
• Works closely with all departments to acquire parts in a timely manner.
• Participate in daily service walk arounds.
• Promotes customer programs provided by Service Motor Company.
• Responsible for financial…