Engine Mechanic Hortonville

Join to apply for the Small Engine Mechanic Hortonville role at Riesterer & Schnell

Riesterer & Schnell is Wisconsin’s premiere John Deere Dealership, serving WI farmers and residents for nearly 100 years. Joining the R&S team means you get to be part of the John Deere legacy, helping feed and clothe the world. If your personal values align with our company values of Team Work, Integrity, Sense of Urgency, Determined to Win, and Empowerment please complete an application to explore joining a team that is hard‑working and passionate about serving customers as you are!

Hours for this job are Monday through Friday from 7:30 am until 5 pm and a voluntary Saturday shift from 7:30 am until noon.

Starting wage range is typically $20–30/hr and varies by experience level.

As a Service Technician you will become a trusted partner to our customers as you service, repair, recondition and assemble customer and dealership equipment, new and used. You must maintain and operate shop equipment and tools, performing quality work, as quickly and profitably as possible.

• Accept repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person.
• Diagnose problems and determine what repairs are needed; coordinate with Service office staff to communicate necessary repairs to the customer and obtain approvals.
• Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
• Obtain necessary parts working cooperatively with Parts Department staff; notify Service Manager when parts orders need to be expedited.
• Complete service inspections on equipment, making recommendations on repairs needed.
• Work to control come‑backs, giving them special attention so as not to happen again.
• Promote marketing programs to customers in an effort to drive sales.
• Communicate with customers in a positive, professional manner demonstrating patience in explaining repairs; thank customers for the work.
• Notify Service Manager of safety issues and/or accidents immediately.
• Accurately document time and work performed on forms provided in a legible and complete manner.
• Conduct work in a safe manner, wearing safety glasses & steel‑toed shoes and following other company safety guidelines.
• Attend meetings, training sessions, and other company events and participate in a positive, professional manner.
• Stay up‑to‑date on technical changes, product developments, manufacturer releases, etc.; attend training as required.
• Maintain a clean, neat and safe work area and the shop in general.
• All other duties as assigned.

• Three plus years of previous related experience preferred.
• Associates Degree in small engines, outdoor motorsports, and/or other equipment preferred.
• Knowledge of lawn and garden equipment preferred.
• Must have own tools.
• Must have a valid driver’s license and insurable driving history.

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