Desktop Support Specialist

Location: Brillion

We're hiring a Desktop Support Specialist to be the go-to tech support for our teams. You'll keep employees productive by solving everyday IT issues, setting up equipment, and making technology easy to use. If you enjoy hands-on work, variety in your day, and being the person others rely on when tech goes sideways-this is a great fit.
What You'll Be Doing

• Be the first point of contact for employee IT support
• Troubleshoot hardware, software, printer, and connectivity issues
• Set up laptops, desktops, monitors, mobile devices, and peripherals
• Install software, updates, and security patches
• Support Windows environments, Office 365, and Active Directory
• Manage and prioritize helpdesk tickets
• Walk users through solutions and provide friendly tech training
• Assist with IT upgrades, rollouts, and projects
• Keep systems running smoothly and documented

What You'll Bring

• 2+ years of desktop or IT support experience
• Strong Windows and hardware troubleshooting skills
• Experience with Active Directory, Exchange, Office 365, and Intune
• Comfort supporting Apple and Android mobile devices
• Basic networking knowledge (Cisco a plus)
• Excellent customer service and communication skills
• Ability to multitask, prioritize, and stay cool under pressure

Why You'll Like This Role

• Hands-on, high-impact work supporting real people
• Variety - no two days are the same
• Opportunity to grow your IT skills and career
• Supportive team and collaborative environment

Education: Associate degree in IT required (Bachelor's preferred)

Travel: Primarily local with occasional overnight travel

About Endries International Inc.

Endries International, Inc. is a leading distributor of fasteners and other class "c" commodities and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide. Learn more:

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer
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