Vice President - Product

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Responsive is the market leader in an emerging new category of SaaS solutions called Strategic Response Management. Responsive customers including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom are using Responsive to manage business critical responses to RFPs, RFIs, RFQs, security questionnaires, due diligence questionnaires and other requests for information. Responsive has nearly 2,000 customers of all sizes and has been voted “best in class” by G2 for 13 quarters straight.

It also has more than 35% of the cloud SaaS leaders as customers, as well as more than 15 of the Fortune 100. Customers have used Responsive to close more than $300B in transactions to-date.

We're seeking a VP of Product who shares our belief that great products create movements, not just users. You'll lead our product management function in building experiences that are so intuitive, so delightful, and so valuable that they spread through organizations like wildfire.

This role is perfect for a product leader who has thrived in environments where:

The product IS the primary growth engine

Design and engineering are true partners, not service organizations

User experience details matter as much as strategy

Self-serve and product-led motions drive enterprise expansion

Community feedback shapes the roadmap

Define and evolve our product strategy, balancing user delight with sustainable growth

Champion a bottoms-up adoption model while building for enterprise scale

Create a product roadmap that balances quick wins with long-term platform bets

Establish metrics that measure both user love (NPS, engagement) and business impact (activation, retention, expansion)

Build & Scale the Product Organization

Lead and grow a team of product managers who are builders at heart

Foster a culture of rapid experimentation, user obsession, and craftsmanship

Implement product development processes that maintain velocity while scaling

Partner closely with Design and Engineering leadership to maintain our high bar for quality

Drive Product-Led Growth

Own the end-to-end user journey from first touch to expansion

Optimize self-serve onboarding flows that activate users in minutes, not days

Build viral loops and collaboration features that naturally drive organic growth

Design pricing and packaging that aligns value with usage

Be the Voice of the User

Maintain deep connection with users through regular research, support rotations, and community engagement

Balance user requests with product vision—knowing when to say no is as important as saying yes

Build in public, sharing progress and gathering feedback through transparent communication

Champion accessibility and inclusive design principles

8+ years in product management with 3+ years in leadership roles at product-led growth companies

Track record of scaling products from early adoption to millions of users

Experience with freemium or usage-based pricing models

Deep understanding of B2B SaaS dynamics, especially bottoms-up enterprise adoption

History of working on products where design excellence and user experience are competitive differentiators

• Come from companies that prioritize craft and user experience

Have experience with collaborative/multiplayer products where network effects drive growth

Understand how to build for individual users while solving for team and enterprise needs

Think in systems and platforms, not just features

Proven ability to communicate complex ideas simply

Contribute to API design, developer experience, and extensibility

Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. For this position, the base salary range is $200,000–$250,000. Our recruiting team will provide details on the applicable range based on your location during the hiring process. Please note that this range covers base salary only and does not include bonuses, equity, or benefits.

Respo…