Site Reliability Engineer

Overview

Site Reliability Engineer (SRE) at SS&C Technologies. Remote opportunities available in multiple states. SS&C Technologies is a global investment and financial services software provider with a long-standing presence and a broad client base.

The Site Reliability Engineer (SRE) is responsible for leading technology teams to deliver scalable, resilient, and secure infrastructure platforms and services. It is key to establishing trust and improving collaboration between product, engineering, and operations teams as we embed reliability, automation, and compliance into every product we develop and host. The role reports into and is part of the Global Technology Infrastructure SRE team.

• Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.
• Work with business units and technical teams to improve application availability, observability, and reliability as our business applications are migrated to the Private Cloud.
• Enhance platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols.
• Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.
• Eliminate toil using intelligent automation and agentic workflows.
• Conduct blameless retrospectives and share learnings across the organization.
• Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence.
• Integrate Dev Sec Ops , zero-trust principles, and policy-as-code into every pipeline.
• Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve technology standardization.
• Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

• 5+ years of professional experience in a SRE role, with 3+ years in financial services or other regulated industries preferred.
• Minimum Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven expertise in architecting, designing and operating private cloud environments (e.g., VMware, Open Stack, Open Shift Virtualization) and Kubernetes clusters.
• Hands-on experience with infrastructure as code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk).
• Strong understanding of modern systems reliability standards and practices, including KPIs, monitoring and reporting on SLAs/SLOs, and actionable insights.
• Familiarity with financial services regulatory frameworks and their impact on infrastructure design and operations.
• Familiarity with structured naming conventions and asset management for global infrastructure.
• Experience with financial-grade network segmentation, micro-segmentation, and zero-trust architecture.
• Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus.
• Familiarity with ISO 27001, NIST 800-53, and other security frameworks is a plus.

• Outstanding organization, project management skills, and attention to detail with a proven track record of effective decision-making and problem-solving.
• Tenacious problem solver and continuous learner who can adapt to new technologies in a fast-paced environment.
• Strong verbal and written communication skills, able to articulate concepts and work effectively with stakeholders under pressure.
• Ability to establish credibility with multiple technical stakeholders, including executives, product, engineering, systems, and cybersecurity teams.
• Discretion with confidential information and adherence to compliance and regulatory requirements.
• Commitment to professional and ethical standards in a diverse workplace.
• Flexibility to work non-traditional hours as needed, including nights, weekends, and local holidays; occasional travel (< 25%).

• Flexibility:
  Hybrid Work Model & a Business Casual Dress Code
• Your Future: 401k Matching…