Human Resource Manager

Overview

The Human Resource Manager oversees the human resources function for a designated area(s) of the company’s field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance.

• The HR Manager partners with HR and Regional Operations leadership teams bringing insight, an objective perspective and expertise to talent issues affecting the business. The HR Manager will play an integral role in enabling a positive associate experience by owning and continuously improving both the operational and strategic people practices. The position supports the business and leadership team with organizational policies, employee-relations issues, and compliance with federal, state, and local laws.
• Establishes a positive labor/employee relations environment by advising managers and associates on human resources policies and procedures, identifying and resolving problems, or recommending solutions.
• Manages escalations for progressive discipline and ensures managers are properly trained on progressive discipline. Manages compliance with HR policies, Standard Operating Procedures, escalations and approvals.
• Completes all required and necessary documents and reports accurately and timely.
• Collaborates and networks with colleagues to identify and capitalize on best practices in designated markets. Develops relationships with clients and their Human Resources departments. Establishes market presence to build relationships with the District Managers and Account Managers. Creates and shares talent best practices with leaders across the organization, to ensure proactive development and retention of top performers.
• Ensures follow through on all associate concerns/complaints/grievances. Works closely with the HR Sr Director, Legal, Compliance leader and others to conduct timely and compliant internal investigations in response to associate complaints. Ensures that all associate issues are handled in a manner that’s consistent with our culture and employment brand.
• Establishes appropriate rhythms with each Account Manager and Associate Account Manager to work on their development including those who need a greater degree of individual assistance and coaching. Contributes to the preparation of development indicators and participates in delivery of feedback when necessary.

• Bachelor's degree in Human Resources or a business-related field and five (5) years of experience in a HR capacity; OR any similar combination of education and experience.
• PHR/SPHR certification preferred
• 5 or more years of broad HR experience with specialized knowledge in employee relations, coaching, compliance, and change management
• Fundamental knowledge of the principles, practices, and procedures of Human Resources Management.
• Working knowledge of HR compliance initiatives and federal and state employment laws
• Highly organized, flexible, and able to prioritize and work under pressure of managing multiple projects at the same time
• Collaborative team player with a strong drive to create positive change through focus on the associate experience
• Strong leadership and interpersonal skills with the ability to communicate at all levels of the organization
• Proficient in HRIS (Workday preferred) and Microsoft Office Suite
• Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action
• Superior written and verbal communication skills to effectively address all levels within the organization
• Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company
• Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
• Strong ability to provide support and build relationships in a “virtual office” environment

• Location: This position sits remotely in our central region. The candidate must be located in Indianapolis or Texas.
• Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills,…