Housekeeping Manager - Sage Lodge

Overview

Housekeeping Manager

Let’s start off with the most important part—what’s in it for you:

The Perks

• Salary Range: $70,000 - $80,000 DOE
• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans
  -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us.

We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

• Manages the day-to-day operations of the housekeeping department. Follows all appropriate policies and procedures (e.g. key control, lost and found).
• Develops and implements procedures to ensure that all housekeeping activities and services meet or exceed the established standards and goals.
• Conducts daily inspections of serviced guestrooms, front of house areas, storage rooms and relevant back of the house areas.
• Manages the departmental budget. Monitors revenue, expenses and labor costs.
• Reports all unsafe conditions immediately. Ensures all equipment is properly maintained and functioning. Ensures all equipment is used only as intended.
• Establishes and maintains department equipment and supply inventory levels appropriate to property requirements.
• Advises guests, clients and team members on housekeeping matters.
• Participates in the property’s Manager on Duty program as needed.
• Selects, supervises trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards.
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures.
• Maintains all safety standards and trains all staff on safety procedures. Actively participates in the established safety committee.
• Conducts training on job standards and areas of responsibility as needed.

• 3+ years’ experience in a housekeeping management role at an inn, hotel, resort or equivalent
• Working knowledge of all applicable laws, codes and regulations
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.
• Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs.
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general…