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Service Advisor

Job in Thiensville, Ozaukee County, Wisconsin, USA
Listing for: Boucher Group
Full Time position
Listed on 2026-01-12
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Thiensville

Gordie Boucher Village Ford of Thiensville is looking to hire a Service Advisor

Position

Gordie Boucher Village Ford of Thiensville is looking to hire a Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required;

obtaining approval signatures; entering RO into the service database system. Previous dealership experience preferred. Clean driving record/drug test required.

Requirements

Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. CDK experience is preferred. Must have top-rated CSI standards and a focus on world-class customer service. Drug test required.

Wisconsin’s Largest

Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

Workplace

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places list for the past 12 years. We have earned an A+ rating from the Better Business Bureau.

Benefits

We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

Family Owned & Operated

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

Community

Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to:
Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.

Stop in today to fill out an application or send resumes to Tim Lange at

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