Outside Sales Consultant; Healthcare Sales

Outside Sales Consultant (Healthcare Sales)

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We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Membership Growth Consultant (MGC) is an outside healthcare sales representative responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to Chen Med. The MGC is the first of three tiers in the MGC Success Plan and growth career path at Chen Med.

The incumbent in this role develops skills to arrange, design and orchestrate sales events and to develop fun and cost‑effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She learns to effectively communicate the Chen Med/Jen Care value proposition at community events.

• Begin to nurture, build and cultivate direct-to-seniors and business‑to‑business partnerships to generate new patient opportunities year‑round.
• Meet with independent seniors and groups in homes, workplaces, houses of worship, senior centers or living communities to share the Chen Med value proposition.
• Plan, coordinate and execute local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare‑eligible seniors, age 55 and older).
• Cultivate strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep Chen Med/Jen Care Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partner with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedule one‑on‑one sales meetings, referral relationships with plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests. Manage vendors related to event planning and negotiate contracts with venues where events are taking place.
• Ensure insurance agents and/or brokers are invited to community events to ensure timely patient assignment to Chen Med/Jen Care Medical Centers.
• Learn to use marketing and sales tools to identify solutions and sell to new customers. Maintain up‑to‑date client information in a designated CRM tool (e.g., Salesforce). Utilize CRM to document interactions and manage leads effectively.
• Provide a monthly activity calendar reflecting community access points and new tabletop venues. Create penetration plans and initiatives in key target markets and channels.
• Recover dormant customers via sales tools and marketing campaigns.
• Drive new member growth by appropriately educating potential patients on our value proposition and healthcare model. Deliver presentations in front of large audiences.
• Develop distribution channels to support new patient enrollment growth. Use all sales tools to ensure efficiency and collection of pertinent data.
• Partner with sales leadership to improve the effectiveness of engagements with distributors, vendors and community partners.
• Build trusting relationships with brokers/insurance agents/case workers/third‑party vendors associated with seniors under supervision. Develop and execute specific broker and partner strategies and plans.
• Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Help address and resolve customer complaints and issues as required.
• Perform other related duties as assigned.

• Foll…