Dental Receptionist @ Main Street Children's Dentistry & Orthodontics of Winter Park

Dental Receptionist @ Main Street Children's Dentistry & Orthodontics of Winter Park

Main Street Children’s Dentistry & Orthodontics of Winter Park is looking for a bilingual (English & Spanish) Dental Receptionist to join our clinical team by providing a high level of patient care and satisfaction in a team-based environment. We pride ourselves on comprehensive, personalized care in a warm and welcoming setting, prioritizing patient comfort and advanced treatments for optimal oral health.

The hours are Mon-Fri 8-5.

Position Overview:

This position is ideal for someone with a passion for outstanding customer service, a willingness to learn, and a desire to start in the dental field. The Receptionist will support all staff members and patients in the office. Responsibilities include answering phones, handling patient inquiries, making appointments, and assisting with the completion of patient treatment plans through acceptable financial arrangements while remaining flexible with requests and projects assigned by other staff and/or the Office Manager.

Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

What we offer:

• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply:

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no-shows/cancellations of Appointments
• Register Patients on sign-in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills
• Must be bilingual (English & Spanish)

Legal Disclaimer:

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.

The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.