Business Operations Support Specialist

FLDC - Serv Tronics
7200 Sandscove Ct
Winter Park, FL 32792, USA

The Business Operations Support Specialist provides administrative and operational support across multiple business functions, including Sales, Purchasing, Accounting, and Receiving. This role is essential for ensuring smooth day‑to‑day operations by assisting with order tracking, documentation, and cross‑functional coordination. The ideal candidate is highly organized, adaptable, and capable of managing multiple priorities across teams in a professional, administrative support capacity.

Administrative and Cross‑Functional Support

• Provide administrative support to multiple business functions, including Sales, Purchasing, Accounting, and Receiving
• Assist with clerical tasks, document preparation, and record‑keeping to support daily operations
• Track, follow up, and communicate updates on open orders, shipments, and time‑sensitive items
• Support internal teams by facilitating the flow of information and resolving basic process or documentation issues
• Assist with special projects and operational initiatives as assigned

Sales and Order Support

• Expedite open customer orders with vendors to support delivery commitments
• Track order status, follow up on delays, and communicate updates to internal stakeholders
• Assist with preparation and maintenance of sales‑related documentation and records
• Provide general administrative assistance to the sales team

Purchasing and Vendor Coordination

• Communicate with vendors regarding order confirmations, lead times, and shipment status
• Follow up on delayed or time‑sensitive orders to minimize operational disruptions
• Maintain accurate records of vendor communications and updates
• Support purchasing‑related administrative tasks and documentation

Accounting and Clerical Support

• Perform clerical accounting support, including document routing, invoice matching, and data entry
• Scan, organize, and file accounting and operational documents in accordance with company processes
• Assist with basic accounts payable and accounts receivable activities as assigned
• Ensure documentation is accurate and accessible for finance purposes

Receiving and Documentation Support

• Scan, upload, and organize receiving documentation, including packing slips and delivery paperwork
• Ensure proper indexing and accessibility of operational and receiving documents
• Assist with documenting and resolving receiving discrepancies as needed

General Operational Support

• Maintain organized digital and physical filing systems
• Support multiple departments with administrative, coordination, and operational tasks
• Provide a professional, proactive, and service‑oriented approach to internal teams and external vendors
• Perform additional duties as assigned to support daily business operations

• Strong organizational skills and attention to detail, with demonstrated problem‑solving abilities
• Excellent time‑management skills, able to multitask and prioritize competing demands effectively
• Ability to manage multiple priorities and meet deadlines in a fast‑paced, multi‑functional environment
• Strong written and verbal communication skills; approachable and professional with a high sense of urgency
• Proactive, dependable, and collaborative work style with a positive, “can‑do” attitude
• Proficiency and strong experience with Microsoft Office applications, specifically Outlook and Excel
• Ability to follow established processes while adapting to evolving priorities.
• Comfort working in a dynamic environment and supporting multiple departments

• High School Diploma or equivalent required
• Previous experience in administrative, sales, or operational support, including basic accounting functions such as accounts receivable and accounts payable
• Experience supporting multiple departments or functions strongly preferred

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop or desktop computers, smartphones, printers, scanners, copiers, telephones/headsets/ear buds, and RFID scanners.

The physical demands described here are representative of those that must be met…