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FACT Team Leader

Job in Winter Haven, Polk County, Florida, 33884, USA
Listing for: Mental Health Resource Center, Inc.
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the FACT Team Leader role at Mental Health Resource Center, Inc.

Company Overview

Mental Health Resource Center is a not‑for‑profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24‑hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. The FACT Program is a multi‑disciplinary, clinical team that assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness, promoting recovery, empowerment, self‑determination, and decision‑making for each FACT participant.

Responsibilities include clinical services, case management, medication management, community referrals, crisis intervention, assessments, treatment planning, and more. Most of a FACT team member’s day is spent in the community; only about 15% of their time is spent in the office. The team operates both during and after normal business hours, rotates holiday and weekend responsibilities, and team members rotate carrying an emergency on‑call cell phone.

For registered interns with the state of Florida, MHRC will provide assistance with the cost of clinical supervision needed for state licensing.

Benefits
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off (PTO)
  • Paid holidays
  • 403(b) retirement plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Life, disability and medical insurance
  • Vehicle mileage reimbursement
Responsibilities Clinical
  • Assesses and screens potential individuals for FACT services.
  • Directs and coordinates the admission process and the treatment, rehabilitation, and support services of the program in coordination with the psychiatrist.
  • Assigns 3–5 staff for each Individual Treatment Team (ITT) and a primary case manager.
  • Directs and coordinates the completion of the initial and comprehensive assessments and oversees the development of the individual’s recovery plan.
  • Provides clinical supervision of the development of the initial and comprehensive recovery plans and leads recovery planning meetings.
  • Directs and coordinates the FACT team’s services in coordination with the FACT Psychiatrist.
  • Provides direct clinical treatment, rehabilitation, and support services to persons served by the program.
  • Coordinates the daily organizational meetings to ensure the team’s work of the day is scheduled and participants’ identified needs are met and appropriate services are provided.
  • Functions as a practicing clinician on the team.
  • Participates in providing 24‑hour on‑call coverage for the FACT program.
  • Provides clinical supervision to all FACT staff and provides clinical backup, crisis intervention, and consultation after regular business hours.
  • Provides and ensures staff is trained in and carries out evidence‑based best practices (e.g., motivational interviewing, trauma‑informed care, WRAP).
  • Monitors for trauma, abuse, and neglect and uses appropriate reporting mechanisms.
  • Reviews documentation to ensure the timely and appropriate treatment to the individuals served, meeting state requirements and MHRC Medical Records Standards.
Administrative
  • Compiles and submits monthly and quarterly program reports and other reports as required or assigned.
  • Monitors the disbursement and tracking of enhancement dollars.
  • Coordinates and monitors the documentation and delivery of FACT services; evaluates program effectiveness and works with the Director and Associate Director to recommend corrective action plans when problems are identified.
  • Monitors and evaluates program records in achieving goals for outcomes, direct service, the state contract, etc., and works with the Director and Associate Director to recommend corrective action plans when problems are identified.
  • Ensures staff work hours are scheduled to ensure adequate…
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