Field Service Technician

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs.

• Report directly to Service Manager for deployment from store to in the field equipment repairs on customer or company properties.
• Maintain, repair and overhaul farm machinery and vehicles, such as tractors, harvesters, construction equipment, hay equipment, etc.
• Examine and listen to equipment, read inspection reports, and confer with customers to locate and diagnose malfunctions.
• Ability to utilize electronic service tools to allow for proper troubleshooting
• Test and replace electrical components and wiring, using test meters, soldering equipment and hand tools
• Understanding of hydraulic systems for proper troubleshooting.
• Repair or replace defective parts using hand tools, lathes, welding equipment, grinders or saws.
• Ensure proper documentation on all repairs- most importantly, on warranty jobs per manufacturer requirements.
• Tune or overhaul engines.
• Ensure premier quality repairs to minimize come backs focused on “fix right the first time.”
• Completing required training and attending OEM continuing education.

• Repairing machines or systems using the needed tools.
• Equipment maintenance- performing routing maintenance on equipment and determining when and what kind of maintenance is needed.
• Diagnostics- the ability to utilize electronic service tools to allow for proper troubleshooting.
• Quality control analysis
  - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Operation and control- controlling operations of equipment or systems.
• Operation monitoring- watching gauges, dials or other indicators to make sure a machine is working properly.
• Equipment selection- determining the kind of tools and equipment necessary to get the job done
• Education
• Mechanical- knowledge of machines and tools including their designs, uses, repair and maintenance along with electronics and hydraulics.
• Customer and personal service- knowledge of principles and processes for providing customer and personal services.
  
  This includes customer needs’ assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Computers and electronics- knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.