Repair Technician

• Service and repair major appliances (e.g., washers, dryers, refrigerators, freezers, oven ranges and stovetops, dishwashers, and microwaves) at both residential and commercial locations, including parts’ installation
• Maintain professional and courteous demeanor while interacting with customers
• Troubleshoot and advise clients on the best course of action for malfunctioning appliances
• Effectively use basic hand tools and industry diagnostic and repair equipment (e.g., Volt-ohm meter, Amprobe, CO detector, etc.)
• Prioritize and work independently with minimal direct supervision
• Effectively manage time and resources to control costs, enhance efficiencies, meet time commitments, and maintain safety
• Read and interpret technical schematics and instruction manuals
• Complete calls to service tech lines as needed
• Provide accurate estimates for repair work and receive on-site payments via text message
• Accurately track service calls, making timely notes for office administration and customer service
• Order and maintain parts inventory for applicable service calls
• Liaise with clients regularly to keep them informed about their repair work statuses
• Comfortably work around dogs, cats, and other non-hostile pets that may be present in customers’ homes
• Safely drive and operate the company service truck/van at all times
• Attend appropriate technical and manufacturer trainings to maintain industry-related certifications

• At least 18 years old upon hire date
• Current and valid non-CDL NC driver's license
• At least 3 years of clean driving record to operate company vehicles
• Ability to pass a background check (i.e., no violent offenses or larceny convictions due to the nature of the position)
• Appliance repair/service experience or education/certifications (strongly preferred but not required)
• Physical ability to frequently kneel, bend, squat, push, pull, reach above/below waist
• Physical ability to lift and carry up to 50 lbs. regularly
• Physical ability to lift and carry, with or without assistance, up to 100 lbs. occasionally
• Physical ability to work in and around a variety of conditions (both weather and non-weather related), including but not limited to damp/humid conditions, heated surfaces, ladders, and liquids
• Physical ability to see up close and adjust focus vision
• Slip-resistant steel-toed shoes (uniform shirt provided)
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job

• PTO (after 1 year of consistent employment)
• 401k-matching (after 1 year of consistent employment)
• Professional development and paid trainings (based on performance)

Wagner Appliance Sales, Inc. has serviced the Piedmont Triad region as a local family-owned business with the best quality product and service for over 50 years. We sell reconditioned new, used, scratch-and-dent, and discount appliances of every major brand at bargain prices. Our appliance prices include the following: delivery, basic installation, standard cords/cables, and old-item haul away. We also are authorized service providers for most major appliance brands, including Speed Queen, Whirlpool, Maytag, Kitchen Aid, Amana, General Electric, Hotpoint, Frigidaire, and Electrolux.

Open Mondays through Fridays (8:00a – 6:00p) and Saturdays (8:00a – 4:00p). Closed on Sundays for family time.

Wagner Appliance Sales, Inc. is an equal opportunity employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Send us your resume, or apply in-person:

700 Waughtown Street, Winston-Salem, NC 27107

–