Account Executive, Department of Athletics

Account Executive, Department of Athletics

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The Account Executive is responsible for revenue generation through Men’s Football/Basketball ticket sales and portfolio of annual fund prospects. The position includes season ticket sales, group tickets, hospitality/suite options, and development responsibilities such as acquisition, renewal upgrades, and major gift qualification.

• Meets or exceeds sales goals by initiating outbound phone contact, emails, and texts with prospective ticket buyers and selling ticketing solutions.
• Maintains a high level of qualified sales activity.
• Attracts new business through referrals and other prospecting activities.
• Qualifies, cultivates, solicits, and stewards assigned donor prospects.
• Maintains up-to-date digital records of leads, prospects, sales activities, and customer account information using Wake Forest Ticket Sales Team computer tools and databases.
• Provides professional customer service and post‑sales follow‑up.
• Assists with other University projects and events as needed.
• Responsible for working events and home games such as Wake Forest Men’s Basketball and Football home games.

• BA/BS with working knowledge of sales and customer service. An equivalent combination of education and experience may be accepted.
• Knowledge and ability to execute a consultative sales process from lead generation to implementation and customer support.
• Unquestionable integrity and a strong sense of professional ethics.
• Mature, professional, and respectful demeanor.
• Evidence of being self‑starting, self‑motivating, organized, entrepreneurial and creative in formulating and presenting solutions to customers over the phone.
• Proficiency in Microsoft Word, Outlook and Excel and familiarity with CRM software solutions.
• Strong interpersonal, communication, presentation, and listening skills.
• Ability to research and organize information and data accurately and with an attention to detail.
• Ability to prioritize and to execute multiple tasks in a time‑sensitive, pressurized environment.
• Ability to work independently and as part of a team.
• Receptive to coaching, following instructions and executing directives.
• Ability to support a rotating work schedule as needed.
• Ability to meet requirements of the University's automobile insurance.
• Light work; exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Close visual acuity. Subject to a full range of physical activities, noise, and inside/outside environmental conditions. Not substantially exposed to adverse environmental conditions.

• Previous sales experience.

• Responsible for own work.

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR or .