Customer service associate

Overview

At The UPS Store, the Sales Associate role is more than just a job; it’s an opportunity. In addition to working directly with an independent franchisee, team members gain life experience that goes far beyond just delivering great products in a friendly environment.

The UPS Store is a great opportunity for people of all ages and backgrounds. As a Sales Associate you will have the opportunity to put your problem-solving skills to the test through meaningful engagement, inside-the-box thinking, and deliver world-class customer service to ensure each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers.

A job at The UPS Store is more than just a job. It’s a stepping stone to a successful future in the world of business. Here are some of the great benefits of working at The UPS Store:

• Flexible Hours - You probably have a commitment to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Work Directly With The UPS Store franchisee - The owner is an independent business person, responsible for the operation of the store, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Learn About Business - You’ll become a Notary Public, an expert on International Shipping, learn business and design software, operate office equipment and more!
• It’s a Great Place To Work - At The UPS Store, the owner considers their team members to be more than just employees; they are a highly valued part of each store. Team members enjoy working at The UPS Stores.

• Friendly, enthusiastic people who enjoy solving problems.
• Reliable, punctual team players who are willing to learn new skills.
• Able to stay on their feet for prolonged times and can lift up to 50 lbs.
• Has basic computer and typing skills and is detailed oriented.

This position is ideal for motivated individuals eager to grow their retail career in a fast-paced environment. We value energetic team players who thrive on helping others and creating memorable shopping experiences. Join us today and be part of a company that celebrates your contributions while supporting your professional development!

Job Types: Full-time, Part-time

This is a part-time on-site role for a The UPS Store Customer Service Associate, located at 446

E. Hanes Mill Rd Winston-Salem, NC. Responsibilities include assisting customers by providing professional customer service, processing shipments, organizing packages, managing retail sales transactions, and supporting customers with various shipping and printing solutions. The associate will also help maintain a clean and organized work environment and may assist with training new team members as needed.

• Strong Communication and Customer Service skills to effectively assist and engage with customers
• Experience in Retail Sales and the ability to manage sales transactions efficiently
• Proficiency in Organization Skills to manage multiple tasks and maintain a well-functioning workspace
• Capability and willingness to support Training of new team members
• Basic computer skills and familiarity with point-of-sale systems
• High school diploma or equivalent; additional education or certifications are a plus
• Ability to work collaboratively in a fast-paced, team-oriented environment