Thrift Store Associate

Store Associate

The Store Associate agrees to perform (but is not limited to) the following duties.

• Section A:
  Thrift Store Operations
  • Part 1:
    Assist the Store Manager with all aspects of assigned duties, including assisting customers by answering questions about item price or location, operating an electronic checkout system to record unit price, total customer purchase, and make change. Perform a variety of duties in handling, preparing, and maintaining stock levels of donated items throughout the store in a proficient and timely manner.
  • Part 2:
    Advocate the thrift store and its programs through appropriate means such as posting flyers in the shop, emails, in‑person via installation events and briefings, social media, and community activities.
• Section B:
  Financial Duties
  • Part 1:
    When performing cashier duties, receive and verify the cash drawer funds from management prior to opening the store. Ensure all money collected for sales each day is properly recorded in the POS software and the correct amount is annotated in “Cashier Drawer Slip.” Execute all customer sales transactions and conduct daily cash drawer reconciliation. Ensure the daily credit card is balanced with the daily cash drawer and the batch deposit is transmitted.
    
    Process requests to hold merchandise “Sold & Awaiting Pickup.” Any cash drawer correction, including voids, must be immediately authorized by the Manager.
• Section C:
  In Processing Donations
  • Part 1:
    Assist with all aspects of donated items, including sorting newly arrived items, tagging merchandise, and placing/hanging them in designated areas.
• Section D:
  Custodial Duties
  • Part 1:
    Perform basic custodial duties such as dusting display areas, cleaning workstations, sweeping floors, cleaning bathrooms and sinks, taking out trash, and sanitizing carts and shopping baskets.
• Section E:
  Work Hours
  • Part 1:
    Store Associates will have a flexible schedule to accommodate a work week, typically up to 30 hours.
• Conditions of Employment
  • Must be able to gain access to Fort Liberty.
  • Subject to a probationary/trial period.

• Member
  
  Experience:
  
  Through exceptional engagement and relationship building, create outstanding personalized customer experiences that foster loyalty to the ASYMCA and commitment to its mission, cause, and values, as well as encouraging long‑lasting and deeper connections between members.
• Safe/Clean Environment: Provide safe, clean, and well‑maintained equipment and facilities in order to assist with best supporting people we serve.
• Programs/Services: Based on member feedback and ASYMCA availability, provide exceptional service offerings during desired/available times, ensuring quality curriculums and member‑focused staff.
• Leadership Development: Recruit, hire, train, manage, appreciate, and lead a qualified and committed staff or volunteers who represent the communities we serve and are held accountable for welcoming and valuing members and incorporating relationship‑building and member achievement into all programs.
• Marketing and Communication: Keep members and prospective members informed in a timely fashion using a variety of clear, concise methods. All communications materials are grounded in the language of the ASYMCA’s cause and mission, reflect the diversity of people the Y engages, and maintain the ASYMCA’s reputation by promoting the value and impact of being an ASYMCA member.
• Social Responsibility: Understand and model ASYMCA values, focusing on creating positive social and community change through the development of meaningful programs and services and helping to ensure that everyone has access.

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