Retail Shortage Control - Part Time

Retail Shortage Control - Part Time at Burlington Stores, Inc.

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. Your role directly impacts store security and the overall shopping experience for our customers through a presence at store entrances, exits, and high-risk areas.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Monitor the entrance throughout each shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Engage with customers and associates consistently with company core values, providing a confident, friendly, and energetic greeting with eye contact and a smile.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Support training of associates on shortage reduction programs and processes.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and monitor the store environment visually.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and coworkers.
• Excellent leadership skills that support fostering productive business relationships.

• are excited to deliver great values to customers every day;
• take a sense of pride and ownership in helping drive positive results for a team;
• are committed to treating colleagues and customers with respect;
• believe in the power of diversity and inclusion;
• want to participate in initiatives that positively impact the world around you.

Applicants must be able to work a flexible schedule, including nights, weekends, and holidays as required.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage, a 401(k) plan, up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Base Pay: $13.00 per hour

Location:

Winston Salem, NC (Zip Code 27103)

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.