Catering Assistant​/Dining Attendant

Job Summary

The Dining Attendant in Health Care & Assisted Living (AL) Centers assists the Chefs, Nutrition Care Manager, Lead Dining Attendant, and CNAs with providing meal service to residents in the Assisted Living and Health Care Centers.

• Provides wait staff service (in the dining rooms) to residents by taking orders, entering orders into POS, capturing "servery selected" items in POS, seeing that meal selections are delivered accurately and following guidelines for wait staff etiquette.
• Provides wait staff service, including set-up and clean up for catering events by serving the catering menu, seeing that the event menu is delivered accurately for guests and following guidelines for wait staff etiquette.
• Provides wait staff service, including delivery, for resident home meal delivery, POS entry, seeing that the order is delivered accurately/timely and following guidelines for wait staff etiquette.
• Provides wait staff service in the Servery (including POS, "bussing" the area, replenishing supplies, checking out meal delivery tickets, etc.).
• Performs "pre-bussing" services during a meal to provide a pleasant and uncluttered dining experience. Perform post-meal breakdowns by clearing and sanitizing dining rooms and beverage stations and transporting dishware for washing.
• Maintains clean and sanitary work areas by following sanitation guidelines set by the State and County Health Departments and by adhering to all posted daily and weekly cleaning schedules for the dining rooms, beverage stations and other areas as assigned.
• Performs set-up, running, and breakdown "side work" for:
  Customer Service;
  Food & Beverage & Supplies.
• Maintains presence in the dining room and/or catering space, constantly observing tables to anticipate guest/resident needs.
• Maintain daily awareness of special events, requests, and resident/guest needs by communicating with Supervisor, Hostess, Chefs, etc.
• Supports teamwork within the company by assisting departments with special requests and projects at the discretion of the supervisor.
• Supports Salemtowne Shines culture & philosophy.
• Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
• Adheres to Salemtowne’s policies and procedures regarding the compliance program of the organization and is timely in reporting any possible concerns.
• Follows all local, state, and federal regulations as they pertain to their position.
• Adheres to Salemtowne’s policies and procedures covering privacy and security in compliance with HIPAA regulations.
• Performs other duties as assigned or as may be required to meet emergencies.

• Enter individual resident meal selections into Point-of-Sale (POS) as received from CNAs. Each meal selection is made during the previous meal with assistance from CNAs and then given to the Dining Attendants.
• Place bulk orders based on individual meal sections and enter into the Point-of-Sale (POS) for kitchens without chefs. In kitchens with Chef's this function is not applicable as the chef cooks to order.
• Organize hall trays or assist Chef for delivery by CNAs to the individual resident room.
• Maintain, or assist the chef, in cleaning and sanitizing work areas by following sanitation guidelines set by the State and County Health Departments and by adhering to all posted daily and weekly cleaning schedules and recording the results in the Food Temperature Logs.
• Ensure that the snack cart is stocked and clean by monitoring the quality of snacks and expiration dates.
• Assist in controlling food cost by properly storing and labeling leftovers and monitoring waste.
• Assist the Lead Dining Attendant in keeping nourishment areas stocked and sanitary by following posted par sheets and schedules as requested.
• Set up, clear, and sanitize dining rooms and serving areas, and transporting dishware for washing.
• Support teamwork within the company by assisting departments with special requests and projects at the discretion of the supervisor.
• Support Salemtowne Shines culture & philosophy.
• Per…