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Commercial Lines Account Manager

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Mountcastle Insurance
Full Time position
Listed on 2026-02-07
Job specializations:
  • Insurance
    Insurance Agent, Insurance Sales
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Commercial Lines Account Manager role at Mountcastle Insurance

Mountcastle Insurance provided pay range

This range is provided by Mountcastle Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $80,000.00/yr

Hybrid | Winston-Salem, NC | Full-Time

What You’ll Do
  • Serve as the go‑to contact for your assigned commercial clients—handling policy updates, renewals, quoting, payments, and documentation.
  • Answer client questions, support claims, and resolve service issues with speed and accuracy.
  • Partner with producers to onboard new clients: assess needs, gather data, present quotes, and secure coverage.
  • Schedule and support account reviews to ensure clients have the right protection for their evolving needs.
  • Coordinate with insurance carriers to negotiate terms, process changes, and correct discrepancies.
  • Keep thorough records of client communications and activity in our agency management system.
What You Bring
  • Active North Carolina Property & Casualty License
  • 3-5 years of experience in a commercial account management role
  • Strong customer service and communication skills—both written and verbal
  • A high level of organization, urgency, and attention to detail
  • Experience with AMS
    360 a plus
Perks & Benefits
  • Bonus opportunities
  • Hybrid work schedule
  • Paid time off, holidays, and vacation days
  • Health, Dental & Vision Insurance
  • 401(k) with company match
  • Ongoing education & professional development
Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance and Sales

Industries

Staffing and Recruiting

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