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Customer Care Engineer

Job in Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing
Job Description & How to Apply Below
A company is looking for a Customer Care L3 Engineer to join their Implementation and Customer Care team.

Key Responsibilities Serve as the highest level of technical support for clients Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems Implement software solutions in cloud-based, virtual, and physical environments

Required Qualifications 5+ years supporting or implementing PACS or similar Healthcare IT software Bachelor's degree in Computer Science or related field (or equivalent experience) Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.) Technical knowledge in networking, databases, and scripting
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