Housekeeping Room Attendant

What You'll Do

As a Room Attendant with Kimpton, you will be responsible for cleaning guest rooms and common areas, while providing outstanding service to guests. You will act as an advocate for the hotel, create personal experiences, and build relationships that encourage guests to return.

• Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
• Replace linens on beds and replenish guest room supplies, empty wastebaskets, rearrange furnishings, drapes, and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave rooms in uniform arrangement as determined by the Executive Housekeeper and ensure doors are closed and rooms locked.
• Report any damage, hazards, repairs, and unapproved guests within assigned areas.
• Return any items found in guest rooms, hallways, or back of the house as lost and found to the Housekeeping department, logging date, location, description, and finder's name.
• Clean all corridors and service areas; respond to any projects or requests from Housekeeping management.
• Handle pass key security, ensuring keys are returned at shift close or per hotel guidelines.
• Restock cart at shift end and organize linen closet for the next day.
• Report any exceptional or unusual circumstances (e.g., no luggage, sleep‑out, guests smoking) to the duty supervisor or manager.
• Perform other duties as directed, developed, or assigned.

• High School Diploma or General Education Degree (GED) preferred.
• One year of experience in customer service or a similar role.
• Excellent problem‑solving skills with strong intuition.
• A genuine concern for the safety and security of guests.

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage employees to understand, accept, and celebrate differences in personalities, lifestyles, work styles, education, and experience. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders. For our complete EEO policy .

• Entry level

• Full‑time

• Customer Service

• Hospitality