IDD​/Day Program-Qualified Professional

Overview

Job Title: Program Coordinator / Qualified Professional

Job Summary: The Program Coordinator / Qualified Professional collaborates with the I/DD and Dual Diagnosis communities to assist individuals in leading their most fulfilling lives. The primary aim is to empower individuals to make decisions that enhance their quality of life and independence.

Reports To: Director of IDD Services

• Provide clinical oversight and supervision to both staff and individuals receiving support.
• Facilitate personal growth and independence of service recipients through initial and ongoing staff training and support.
• Address and respond to the needs of service recipients, their families or guardians, area program staff, and agency board members.
• Organize and coordinate staff resources.
• Stay current with required mandated training.
• Ensure the quality and timeliness of all documentation.
• Communicate professionally with service recipients, staff, families, area program staff, and other stakeholders.
• Develop listening and communication skills within staff.
• Advocate for service recipients in all circumstances.
• Foster agency growth through high-quality services.
• Support agency sustainability through prudent fiscal management.
• Participate in committees as needed.
• Adhere to TEC policies and procedures, HIPAA guidelines, DHRS regulations, and Medicaid, State, and federal guidelines.

• In-depth knowledge and skills in clinical supervision methodologies and practices.
• Proficient in development activities.
• Expertise in clinical assessment, interventions, methodologies, and outcome evaluations specific to disability populations.
• Operational knowledge in individual record services and quality assurance activities.
• Familiarity with program licensure and certification standards.
• Perform other duties as assigned by administrative or clinical supervisors.

• Personal Traits:
  • Accountability and self-motivation.
  • Passionate about assisting people with disabilities.
  • Empathetic and a team player.
  • Creative with a solid understanding of behavior management and positive reinforcement.
  • Exemplary role model and mission-driven.
  • Focused on best practices and strategic vision.
• Educational and Professional
  
  Experience:
  
  
  • Qualified Professional Requirements:
    Must meet the qualifications within the MH/DD/SAS system of care:
  • (A) Licensed, provisional licensed, or certified in a relevant human service profession, with four years of full-time experience in MH/DD/SAS, or
  • (B) Masters degree in a human service field with one year of relevant post-graduate experience, or
  • (C) Bachelors degree in a human service field with two years of relevant post-bachelor's experience, or
  • (D) Bachelors degree in another field with four years of relevant post-bachelor's experience.

• Effective collaborative skills with coworkers, management, and external agencies.
• Clear oral and written communication.
• Efficient planning and organization.
• Clean criminal background.
• Strong organizational skills and attention to detail.
• High level of interpersonal skills for handling sensitive and confidential matters.
• Proficiency in standard office software and equipment.
• Ability to handle technical and regulatory information and present it effectively.

• Bachelor’s Degree in a related field is required.
• Must be a Qualified Professional in I/DD.

• This is a salaried, exempt position.
• The role involves regular sitting, handling tasks, talking, and hearing. Occasional standing, walking, lifting up to 50 pounds, and working in various settings may be required.
• The position is based in a professional office environment, with possible after-hours work and meetings.